Ryan Hansen, senior vice president of real estate, development, and supply chain at ConvenientMD Urgent Care, began his first job—a weekends-only landscaping gig—at just 14 years old. Even as a teenager, Hansen found joy in creating a property with decided intention, breathing life and instilling meaning into what most other people would simply see as a building. Hansen recognizes that a home, place of work, or medical facility has the potential to truly improve a person’s quality of life, which is why he crafted a career around his passion for placemaking.
Following his landscaping job, Hansen started his nascent adult career in the field of construction. From there, he funneled his skills into a property management role, which prepared him to spearhead projects in the fields of development, real estate, market selection, and supply chain at ConvenientMD.
“My current job really is like a perfect accumulation of all of my prior experiences,” Hansen says. “ConvenientMD has allowed me to branch my role into more than just a single department. This enables me to be really involved with the company and make a large impact on our local communities.”
Hansen shared that his passion for purposeful placemaking is what brought him to ConvenientMD in the first place; in 2015, when Hansen and his wife were moving to New England, he stumbled across a job posting for a facilities and construction manager at ConvenientMD. According to Hansen, after seeing this job posting, he was absolutely hooked—ConvenientMD embodied his desire to lead with empathy and care in all that he does.
“Most job postings are very factual,” Hansen says. “The ConvenientMD posting was unlike any other I had ever seen. It was extremely honest and impassioned, and they were really looking for someone to help expand and build something that they knew was incredible.”
And build something incredible it did. Since Hansen joined Convenient MD in 2015, the company has grown from 5 locations to 36, with no intention of slowing down. Hansen credits these achievements to the people who comprise the ConvenientMD community, both internally and through partnerships.
Hansen is outspoken about his appreciation for his team and fully devoted to serving each member to the best of his ability, adjusting his management strategies to accommodate his employees’ unique needs. He understands that a flexible leadership style is crucial in keeping his team motivated and satisfied, as well as in preventing employee turnover.
Moreover, Hansen was in his employee’s shoes just six years ago. He started as a department of one and already has completed all the tasks he is asking of his team. By building upon his foundation of knowledge, Hansen’s team has innovated more efficient and accurate methods of accomplishing departmental tasks. It is this spirit of collaboration affording Hansen and his team impressive levels of success.
“Our team dynamic is built on mutual respect and a drive for greatness,” Hansen says. “As a team, we embody the core vision and values of ConvenientMD every day. We’re all fully invested in our mission.”
Because both communities know that they are stronger together, ConvenientMD partners with Eastern Retail Properties in its pursuit to remove barriers to access in healthcare. Hansen emphasizes how Eastern has gone above and beyond, both in fulfilling ConvenientMD’s real estate goals and providing holistic support.
“Eastern has been a phenomenal partner,” Hansen says. “They not only understand the basic real estate needs of ConvenientMD, but they are also motivated to help with what we’re trying to accomplish in healthcare. They’re just huge advocates for our success, and we’re really grateful for our relationship with Eastern.”
On top of partnerships with organizations like Eastern, ConvenientMD also embeds itself within the communities it serves. Hansen loves that community-driven involvement is a core tenant of ConvenientMD’s work and is particularly passionate about the initiatives ConvenientMD implemented during the COVID-19 pandemic.
Hansen remembers when the virus first arrived in the United States, he immediately halted development and construction, redeploying his team to put 100 percent of its focus on helping community members hurt or endangered by the pandemic. Hansen and his team implemented drive-through testing locations, revamped air filtration systems in ConvenientMD buildings, ensured a continuous flow of personal protective equipment amongst staff members, and retrofitted all its clinics—actually exceeding the CDC recommendations tenfold for air exchanges.
Initiatives like these—in which ConvenientMD can enact substantial change in its communities—fuel Hansen’s drive to accomplish. Hansen says he’s excited to enter a new chapter of healthcare, one that prioritizes low costs, efficient designs, sustainability, and healthy work environments.
“I’m thrilled to grow within ConvenientMD,” Hansen says. “We are going to do our part to fix a very broken medical system.”