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Option Care Health, one of the country’s largest independent providers of home infusion services, is shaping the future of outpatient care by investing in the spaces that power its pharmacy operations and patient experience. Their real estate, facility management, and pharmacy construction teams blend technical mastery with a real-world commitment to efficient, healing environments across a coast-to-coast portfolio.
Building for Precision and Care
At Option Care Health, the push to modernize and expand is driven by leaders like Brian Anderson, director of real estate, facility management, and security. His oversight connects over 200 facilities nationwide, each requiring seamless coordination of construction, compliance, and patient flow. Anderson’s work is visible in specialized labs and pharmacies inclusive of flagship compounding centers and neighborhood infusion suites, with each location adapting to the unique demands of their patient population.
The notable Itasca, Illinois, facility, a sprawling 50,000-square-foot center completed in the thick of the COVID-19 pandemic, highlights both the complexity and ambition of Anderson’s team. Constructed amid supply chain disruptions and evolving safety measures, the site today supports individualized therapies for chronic and acute medical conditions. Its opening marked a shift toward larger, more technologically advanced outpatient spaces designed for both efficiency and adaptability.
Pharmacy Construction: Details and Delivery
The technical side of Option Care Health’s business is handled in part by professionals like Brian Scroggs, pharmacy construction and planning manager. Scroggs’s expertise spans pharmacy projects requiring ISO 7 cleanrooms (Class 10,000), each featuring advanced air filtration, controlled humidity and temperature, and surfaces engineered for optimal sterility. These cleanrooms embody the company’s philosophy that every physical detail contributes to the broader mission of patient safety.
Working with architects and engineers, project managers like Scroggs ensure that builds meet regulatory mandates and organizational standards without sacrificing practical workflow for care teams. Labs are monitored by technology platforms offering real-time insight into environmental factors and compliance benchmarks, with redundancy plans in place for all mission-critical systems.
Seamless Operations and Strategic Partnerships
Along with overseeing construction, Anderson’s facilities team removes operational barriers for frontline caregivers. “Taking the burden off the healthcare team” is a guiding principle. Standardization and efficiency have become hallmarks of the group’s strategy, especially following a 2019 merger with BioScrip, which brought greater scale and need for centralized oversight.
Strategic relationships with vendors also play a defining role. Anderson describes a trusting partnership with suppliers such as CBRE for real estate management and Jones Lang LaSalle for leasing, companies he credits with adapting to budget and scheduling changes without ever compromising on patient-focused design. These vendor teams enable Option Care Health to respond quickly to the needs of a dynamic healthcare market.
That market includes expansions in pharmacies and infusion centers in major cities in 2025, with notable projects completed in New York, Tampa, and Richmond, Virginia. The company now operates over 750 infusion suite chairs nationwide, with ongoing plans for rapid growth and further capacity increases as outpatient models gain traction.
Culture and Continuous Improvement
Culture counts in the Option Care Health facilities organization, from team recruitment to project delivery. Anderson’s approach emphasizes finding the right personalities to foster accountability, innovation, and a strong service ethic. Facility leaders across the country carry out the company’s mission and vision, providing field intelligence and hands-on support as new projects come online.
Scroggs’s construction and planning staff similarly bring technical expertise and collaborative problem-solving to every pharmacy build. Whether retrofitting older spaces or launching brand-new facilities, adaptability and attention to detail define their work.
Beyond the Blueprint
Option Care Health’s facility program is shaped not only by its present-day ambitions but also by the future of outpatient medicine. Trends favoring outpatient care over lengthy hospital stays are changing the demands on real estate and pharmacy construction alike. Anderson’s team responds with master plans, periodic upgrades, and nationwide project management for over 400 active sites.
The everyday work is hands-on, practical, and rooted in solving problems for both the enterprise and the patients it serves. Anderson’s evolution, from commercial real estate and healthcare engineering to a life spent managing and improving medical spaces, now finds him championing best practices and mentoring the next generation of facility management talent, all while pursuing new solutions for healthcare’s infrastructure challenges.
Pharmacy design at Option Care Health is likewise about anticipating tomorrow’s needs. Scroggs and his team evaluate workflow requirements, environmental controls, and regulatory shifts to keep pace with advancing pharmaceutical care standards. Each project represents a balance between compliance and creativity, resulting in medical environments where care teams can thrive.
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with annual revenue of $23.4 billion and operations in over 80 countries around the world, our more than 112,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. For further information, visit jll.com.
