Customer Experience
Through her work with Marriott International’s diversity organization, Guest Editor Melanie Glenn shares her perspective on the intersection of hospitality and inclusivity
Jonathan Navallo is expanding the retail presence of Ocean State Job Lot in addition to bringing visibility to Filipino Americans
Red Wing Shoe’s Marisa Kinney refines the in-person customer experience with new technology and sharp focus on in-store design
Saatva disrupted the mattress industry with its customer-focused e-commerce platform. Now, VP of real estate Chad Lundeen is taking the digital-first company to physical retail locations across the nation.
